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Tier-1 brand plus mid-level title and 4-8 years increase competition despite ServiceNow niche.
Strong ServiceNow platform specialization significantly limits cross-industry transferability despite general development skills.
Extensive mandatory ServiceNow module, integration, and upgrade experience enforces strict screening filters.
Design, develop, and test software modules and applications, including cloud-based and micro-services environments.
Develop and execute automated testing and software deployment; contribute to code refactoring and code review processes.
Develop large scale distributed systems integrating telemetry data and ML/AI algorithms; manage multi-vendor infrastructure prototypes and demos.
4 to 8 years total software development experience including at least 4 years of ServiceNow module development.
Strong hands-on experience with core ITSM modules: Incident, Change, Problem, Request, Configuration, Knowledge Management, and mobile app customization.
Experience with ServiceNow integrations (H2H, tool integrations such as Splunk, Netcool, SolarWinds) and instance upgrades, including domain-separated instances.
Bachelor's degree in Computer Science, Engineering or related field; Hybrid working setup; Microsoft Azure Fundamentals and Agile certifications preferred but not mandatory.
Experienced in Agile and Lean methodologies, Continuous Delivery / DevOps, working effectively with geo-distributed teams and multiple stakeholders.
Strong skills in developing micro-services, RESTful APIs, and applying ML/AI algorithms on large datasets within ServiceNow environments.
Demonstrated expertise in ServiceNow components including Workflows, Flow Designer, Service Portal, Integration Hub, and core scripting and policies abilities.