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Tier-1 brand, remote listing, generalist HR analyst role, metro location, and broad requirements increase competition.
Core HR operations skills transfer across industries, though Workday experience moderately favors HR systems backgrounds.
Explicit 1-3 years plus Workday preference and SLA expectations imply moderate filtering but some flexibility.
Handle Tier 1 HR queries and core HR process transactions such as promotions, transfers, contract extensions, and job changes in Workday.
Manage employee lifecycle data maintenance, onboarding, exit formalities, and employee benefits/leaves transactions with adherence to SLAs and KPIs.
Manage and coordinate queries using case management tools and escalate complex issues to HR specialists as needed.
Bachelor’s or Master’s degree in Human Resources or related field.
1-3 years of experience in HR or client services role preferred.
Proficiency in Workday HR environment preferred; knowledge of case management tools and MS Office (Word, Excel, PowerPoint, Outlook).
Work Experience Required: 1-3 years of relevant experience preferred.
Experience working in fast-paced HR operations focused on transactional and customer service tasks.
Detail-oriented with ability to handle multiple competing priorities and maintain accuracy under deadlines.
Comfortable managing and escalating queries, with strong communication skills and familiarity with Workday and case management tools.