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Tier-1 brand, metro location, mid-level generalist banking role with broad skills increases competition.
Role requires deep retail banking and regulatory knowledge, making cross-industry transferability low.
Explicit years plus mandatory banking domain, regulatory, BRD/UAT and process skills create strict filters.
Own and optimize retail banking processes across Deposits, Lending, and Payments, covering process discovery, design, rollout, and continuous improvement.
Collaborate with business, operations, risk/compliance, and technology teams to enhance efficiency, ensure compliance, and improve customer satisfaction.
Lead documentation (BRD/FRD, SOPs, BPMN), UAT planning and execution, and drive process metrics and continuous improvement initiatives using Lean/Six Sigma principles.
3-5 years experience in retail banking process consulting focusing on Deposits, Lending, or Payments; 4-7 years stated overall experience range.
Postgraduate or professional degree; Bachelor's in Technology preferred; BE/BTech/MBA acceptable.
Strong regulatory knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, and related banking norms.
Experience with Core Banking systems (Finacle/Flexcube) and business analysis including BRD/FRD and BPMN mapping.
Experienced in managing cross-functional stakeholder engagement across business, risk, operations, and IT in bank operations.
Demonstrates proficiency in translating business needs into technical/functional specifications and leading UAT cycles.
Has exposure to process optimization frameworks and strong command over process documentation and compliance adherence.