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Tier-1 brand, metro location, and mid-level generalist role increase candidate competition.
Requires deep banking regulations, core-banking and payments expertise, limiting cross-industry transferability.
Explicit 4–7 years and mandatory core-banking process consulting experience make shortlisting strict.
Own end-to-end retail banking processes in Deposits, Lending, and Payments from discovery to continuous improvement.
Collaborate with business, operations, risk/compliance, and technology teams to enhance efficiency, compliance, and customer satisfaction.
Lead process documentation, UAT planning/execution, process metrics implementation, and support compliance audits and training.
3–5 years of experience in retail banking process consulting with exposure to Deposits, Lending, or Payments; 4-7 years mentioned elsewhere in JD.
Postgraduate or professional degree; Bachelor of Technology preferred.
Strong knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute/chargeback rules.
Experience in core banking, business analysis (BA), process documentation (BRD/FRD, BPMN), and leading UAT required.
Experienced in retail banking processes across multiple domains (Deposits, Lending, Payments) with cross-domain exposure.
Strong stakeholder management skills with ability to translate business needs into functional requirements and coordinate across multiple teams.
Familiarity with core banking systems (Finacle/Flexcube), process optimization (Lean/Six Sigma), and regulatory compliance focus.