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Tier-1 brand, mid-level generalist banking-ops role in Mumbai creates high candidate competition.
Role requires core-banking, regulatory and payments expertise, limiting transferability across industries.
Explicit 4–7 years requirement plus mandatory core-banking, regulatory, and BA skills increases strictness.
Own end-to-end retail banking processes covering Deposits, Lending, and Payments, focusing on process optimization and compliance.
Collaborate with business, operations, risk, and technology stakeholders to design, implement, and improve banking workflows.
Lead documentation, UAT planning and execution, process metrics tracking, and support risk & compliance audits and training delivery.
3–5 years of experience in retail banking process consulting with strong exposure to Deposits, Lending, or Payments; 4-7 years preferred.
Bachelor's degree in Engineering (BE/BTech) required; Postgraduate or professional degree preferred.
Strong knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms.
Mandatory skills: Core Banking systems (Finacle/Flexcube), Business Analysis (BRD/FRD, BPMN), UAT leadership.
Experienced in cross-domain retail banking process consulting spanning deposits, lending, and payments with integration exposure.
Capable of working in multi-stakeholder teams involving business, IT, and compliance for end-to-end solutioning.
Familiar with process improvement methodologies such as Lean/Six Sigma and skilled at performance metric tracking and audit readiness.