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Global employer and a generalist HR role attract moderate applicant density.
Workday and HRMS experience transfers across industries, but HR policy knowledge creates moderate specificity.
Explicit 0.5–2 year range plus mandatory Workday and ServiceNow experience increases filter rigidity.
Serve as first point of contact delivering Tier 1 HR support via chat, email, and ticketing systems, managing high volume inquiries on HR policies, benefits, payroll, and time-off.
Process employee HR transactions in Workday and other HRMS (new hires, job changes, terminations, transfers), ensuring data accuracy and compliance while meeting SLA targets.
Support onboarding/offboarding, document employee interactions in ServiceNow, escalate complex cases, and assist with audits and SOP adherence.
Graduate degree in any discipline.
6 months to 2 years of experience in HR support or HR operations.
Hands-on experience with Workday transactions and business processes is mandatory.
Ability to work rotational shifts supporting operations across Europe and the Americas.
Experienced in customer-facing HR support roles, comfortable handling high volumes of employee inquiries.
Proficient in using ticketing systems like ServiceNow and HRMS platforms (Workday) with strong attention to data accuracy.
Operationally focused individual capable of meeting SLA targets while supporting compliance and process adherence.