Principal Associate, HR Operations
Capital One (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 7 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own documentation, maintenance, and improvement of HR operational processes ensuring clarity, consistency, and compliance across the associate lifecycle.
- Collaborate with cross-functional and global teams to integrate HR workflows and systems, including managing SOPs, manuals, process maps, and policies.
- Lead audits, risk reviews, change management, and program/project management to support scalable HR operations and global expansion initiatives.
Minimum Requirements
- Bachelor’s degree mandatory.
- Minimum 10+ years of experience in HR Operations and service delivery, with a total of 10+ years in Human Resources.
- Experience in process documentation and familiarity with HR systems such as Workday and Salesforce.
- Capital One will not sponsor new applicants for employment authorization for this position.
Ideal Candidate Profile
- Professional certifications in Human Resources or Project Management preferred, signaling strong domain and process expertise.
- Experienced in operational discipline, process optimization, and managing multiple priorities simultaneously in a global or cross-functional HR environment.
- Data-driven with strong attention to detail and a passion for continuous operational improvement in HR processes.