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Tier-1 brand, Bangalore metro, generalist HR operations role with broad requirements increases applicant competition.
HR operations skills are transferable but preference for HR domain experience and systems familiarity raises domain sensitivity.
Explicit 10+ years HR operations requirement plus domain experience and HR systems increases shortlisting rigidity.
Own documentation, maintenance, and improvement of HR operational processes ensuring clarity, consistency, and compliance across the associate lifecycle.
Collaborate with cross-functional and global teams to integrate HR workflows and systems, including managing SOPs, manuals, process maps, and policies.
Lead audits, risk reviews, change management, and program/project management to support scalable HR operations and global expansion initiatives.
Bachelor’s degree mandatory.
Minimum 10+ years of experience in HR Operations and service delivery, with a total of 10+ years in Human Resources.
Experience in process documentation and familiarity with HR systems such as Workday and Salesforce.
Capital One will not sponsor new applicants for employment authorization for this position.
Professional certifications in Human Resources or Project Management preferred, signaling strong domain and process expertise.
Experienced in operational discipline, process optimization, and managing multiple priorities simultaneously in a global or cross-functional HR environment.
Data-driven with strong attention to detail and a passion for continuous operational improvement in HR processes.