Technical Consultant/Architect - Identity Access Management (IAM), OAuth 2.0, API Gateway Support, Python/Java, L2/L3 Support
Blue Yonder (company site, opens in a new tab)5–10 yrsBengaluruOn-siteDirect career pageEst. 14–28 LPA
Posted on 7 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own L2/L3 support for production issues in identity access management, API gateway, event framework, and portal components, focusing on diagnosis and remediation.
- Troubleshoot and resolve authentication, authorization, API routing, Kafka event streaming, and client-side portal issues using diagnostic tools and coordinated cross-team communication.
- Maintain documentation such as runbooks, known errors, and automate repetitive support tasks while participating in incident reviews and support rotations.
Minimum Requirements
- 5-10 years of experience in production application, identity, integration support, or platform operations.
- Proficient with OAuth 2.0, OpenID Connect, RBAC, API gateways (preferably Gravitee), Kafka or similar streaming platforms.
- Experienced with scripting (Bash, Python, PowerShell), Linux, SQL, HTTP/HTTPS, REST APIs diagnostics, and service-management tools (e.g. Jira).
- Work Experience Required: 5-10 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in business-critical environments handling complex identity and API management support challenges with measurable operational impact.
- Skilled at cross-functional collaboration to escalate and resolve platform issues efficiently with clear, reproducible evidence.
- Demonstrated ability to document processes clearly and automate support workflows to reduce manual incident handling.