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Mid-level project role in Bangalore with common title and 5-year requirement, attracting many qualified applicants.
Requires healthcare industry experience and SOP familiarity, so cross-industry transferability is moderately constrained.
Explicit five-year industry minimum and two-year managerial requirement tighten screening moderately.
Supervise and manage team resources to meet quality, cost, and delivery metrics according to procedural requirements.
Develop, train, and coach team members; conduct performance evaluations and address performance issues.
Monitor and resolve customer complaints and service failures, ensuring corrective actions to prevent recurrence.
Bachelor’s degree in life sciences mandatory.
Minimum 5 years relevant industry experience, with at least 2 years in management required.
Work schedule: 40 hours/week, Monday to Friday, rotational shifts.
Experience in team management, quality control, and customer service is essential.
Experienced in leading teams with demonstrated ability to influence and drive consistent performance.
Strong skills in coaching, training, and guiding individuals to optimize team outcomes.
Capability to manage multiple priorities and communicate effectively with internal partners and management.