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Entry-level remote infrastructure support role with common skills increases applicant density.
Infrastructure, Windows, SQL, and APM skills are broadly transferable across industries.
Multiple mandatory technical skills plus explicit experience requirement enforce moderate filtering.
Support and monitor application systems and databases for Altera Software Development and QA environments, including installation, implementation, configuration, upgrades, and performance optimization.
Assist with day-to-day technical operations and participate in project initiation and planning phases related to technical solutions.
Manage and monitor infrastructure and application performance using tools like DynaTrace, AppDynamics, NewRelic, and handle Windows server and .Net-based application issues.
0-1 years of experience in supporting and monitoring Application Performance Management tools such as DynaTrace, AppDynamics, or NewRelic.
Bachelor’s degree in Computer Science or Information Technology.
Experience with Windows server infrastructure, .Net applications, IIS, SQL (Intermediate to professional level), and ITSM tools like ServiceNow.
Work Experience Required: 0-1 years supporting and monitoring application/infrastructure systems.
Comfortable handling technical support tasks within Windows server and .Net application environments using monitoring and performance management tools.
Some understanding of ITIL framework and experience with ITSM tools, preferably with international (US or Europe) support exposure involving strong English communication skills.
Willingness to work on application infrastructure performance monitoring, troubleshooting, and support in a healthcare software company environment.