Sales Process Specialist APAC
Agilent Technologies (company site, opens in a new tab)2–5 yrsOn-siteDirect career pageEst. 6–12 LPA
Posted on 7 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage daily operations and governance of the APAC Digital Center of Excellence, including maintaining documentation, coordinating meetings, and supporting stakeholder communication.
- Provide first-level troubleshooting and support for digital sales and eCommerce solutions, documenting issues and coordinating escalations as needed.
- Drive process improvements through analysis, documentation, and implementation support, including automation initiatives and digital transformation projects, while preparing performance reports and business updates.
Minimum Requirements
- Bachelor's degree in Business Administration, Information Systems, Operations Management, Engineering, or related discipline.
- 2–5 years’ experience in Business Operations, Sales Operations, Digital Commerce, Customer Support, Project Coordination, or Process Improvement.
- Proficient with Microsoft 365 Suite, SharePoint Online, Excel (Intermediate to Advanced); Power BI and Salesforce CRM preferred.
- Work Experience Required: 2–5 years relevant experience explicitly mentioned in JD.
Ideal Candidate Profile
- Operates effectively as a key operational partner across multiple functions such as Sales, Marketing, IT, and Customer Service in a multi-national APAC context.
- Skilled at managing governance, documentation, and adoption of digital solutions, with experience in troubleshooting and user enablement.
- Experienced in process improvement and operational excellence methodologies with ability to support automation and change management initiatives.