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Mid-level generalist sales operations role with moderate brand and regional scope increases applicant competition.
Core skills (process ops, SharePoint, Excel, Salesforce) are highly transferable across industries.
Explicit 2–5 year requirement and preferred technical skills imply moderate filtering of applicants.
Manage day-to-day operations and governance of the APAC Digital Center of Excellence, including documentation, training materials, and stakeholder communications.
Provide first-level troubleshooting and support for digital sales and eCommerce solutions across multiple platforms and integrations.
Drive continuous process improvements, automation initiatives, and develop operational dashboards and performance reports to enhance digital adoption and operational effectiveness.
Bachelor's Degree in Business Administration, Information Systems, Operations Management, Engineering, or related discipline.
2–5 years of experience in Business Operations, Sales Operations, Digital Commerce, Customer Support, Project Coordination, or Process Improvement.
Proficiency in Microsoft 365 Suite and SharePoint Online; Intermediate to Advanced Excel skills; basic data analysis and reporting capabilities.
Work Experience Required: 2-5 years
Experienced in supporting regional or global digital programs with knowledge of digital sales, eCommerce, or customer digital buying journeys.
Skilled in process mapping tools and familiar with process improvement methodologies like Lean, Six Sigma, or Continuous Improvement.
Capable of managing multiple priorities independently and collaboratively across cross-functional teams with strong organizational and analytical abilities.