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Remote and generic contractor title increase applicant density despite some niche tooling requirements.
Windows, .NET, APM, Azure, and SQL skills are broadly transferable across industries.
Explicit 0–1 years requirement plus mandatory APM, Windows, Azure, and SQL skills enforce strict technical filters.
Support day-to-day technical operations including troubleshooting and resolving application system issues.
Participate in initiation and planning phases of organizational projects related to software development and QA environments.
Install, configure, upgrade, and optimize application systems and databases to maintain Altera’s software development and QA infrastructure performance.
0-1 years experience supporting and monitoring Application Performance Management tools such as DynaTrace, AppDynamics, or NewRelic.
Bachelor’s degree in computer science or IT.
Proficient with Windows server infrastructure, .Net Application Support, IIS, SQL (jobs, queries, blocking, Always On).
Experience with ITSM tools (e.g., ServiceNow) and basic knowledge of ITIL framework; good command of English for international support.
Comfortable working on technical support for application performance monitoring in a healthcare software environment.
Familiar with application infrastructure components like IIS, SQL Server, Windows Clustering, and Azure Monitoring.
Capable of collaborating across teams and communicating effectively in an international support setting.