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Metro location and broad hospitality requirements increase applicant density despite mid-tier employer.
Highly industry-specific hospitality leadership and operational knowledge reduces cross-industry transferability.
Explicit 10–12 years requirement and mandatory hotel operations leadership raise shortlisting strictness.
Manage overall hotel operations covering all departments, ensuring smooth, efficient, and brand-compliant service delivery.
Drive guest satisfaction, revenue, occupancy, and financial performance including P&L, budgeting, costs, and KPIs.
Lead the hotel team with manpower planning, training, and vendor/stakeholder management while ensuring compliance with health, safety, and statutory standards.
Bachelor’s Degree or Diploma in Hotel Management or Hospitality Management.
10–12 years of relevant hotel operations experience with 3–5 years in senior management or Head of Department role.
Strong experience in Rooms Division, Food & Beverage, and overall hotel operations.
Proven expertise in P&L management, budgeting, revenue management, and compliance with health, safety, and statutory requirements.
Experienced senior hotel operations leader with a comprehensive background across Rooms, F&B, and financial management.
Proven ability to drive revenue, occupancy, and operational KPIs in a multi-department hotel environment.
Strong strategic orientation in team leadership, manpower planning, and commercial coordination with sales and revenue management functions.