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Tier-1 brand plus Bangalore metro presence increase candidate competition moderately.
Specialized enterprise networking and vendor-specific product experience limit cross-industry transferability.
Explicit 9+ years, domain expertise and networking certifications make shortlisting criteria stringent.
Serve as primary on-site technical liaison between HPE Networking customers and internal teams including Juniper, responsible for post-sales service delivery, issue escalation, and service plan management.
Analyze and optimize customer network performance through technical assessments, health checks, risk mitigation, and recommending/configuring new HPE Networking hardware and software features.
Coordinate and lead customer reviews, reporting frameworks, and collaborate with internal engineering teams to resolve product quality issues and improve customer support experience.
Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or equivalent.
9+ years experience in designing, implementing, and troubleshooting Data Center, IP/MPLS networks.
Deep understanding of core IP networking (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6) and Layer 2/3 protocols (VRRP, OSPF, BGP, Multicast, MPLS VPN).
Work Location: Onsite primarily at HPE office. Work Experience Required: 9+ years as specified.
Experienced in large enterprise or network service provider environments with exposure to network operations.
Familiar with ITIL framework and automation tools relevant to network service delivery and support.
Certified in HPE Aruba Networking or Juniper certifications (e.g., JNCIA/JNCIS/JNCIP/JNCIE) or equivalent industry certifications.