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Specialized senior role with niche storage skills reduces candidate pool despite metro location.
Highly domain-specific storage and networking expertise required, limiting cross-industry transferability.
Multiple mandatory technical and seniority requirements including 8+ years, storage protocols, RDMA, and programming.
Own end-to-end resolution of critical, complex escalations in enterprise and hyperscale storage environments.
Lead incident response including war rooms and cross-functional teams to manage production-impacting issues.
Drive product improvements through root cause analysis, AI-powered diagnostics, and collaboration with engineering and field teams.
8+ years experience in enterprise storage, distributed systems, or cloud infrastructure support/engineering.
Strong knowledge of file systems (S3, POSIX, NFS), storage performance, Linux kernel internals, and high-performance networking technologies like RDMA and NVMe-oF.
Proficient in Python, Go, C++ and debugging tools such as strace, tcpdump, perf; hands-on Linux troubleshooting experience.
Experience with AI diagnostic tools and automation for incident resolution; exceptional communication including executive reporting.
Deep technical expertise in distributed storage systems with ability to manage and lead high-pressure escalations.
Experienced in leveraging AI and automation for diagnostics and MTTR reduction, indicating strategic focus on innovation and operational excellence.
Strategic collaborator across teams (Engineering, Product, Field) with executive communication skills, suited for handling high-severity incidents and delivering impactful RCAs.