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Strong employer brand, metro location, generalist mid-level title, and common experience band increase candidate competition.
Facilities management and vendor coordination skills transfer across industries, so background fit sensitivity is low.
Explicit 5–7 years requirement plus domain-specific FM, CMMS and governance skills make shortlisting relatively strict.
Coordinate and manage integrated facility services operations, including soft services (housekeeping, reception, catering) and technical services (maintenance, vendor liaison, work order management).
Develop and maintain governance frameworks, SOPs, and performance monitoring systems to ensure service quality, compliance, and operational efficiency.
Serve as the primary contact for vendors and contractors, monitor their performance against SLAs, and handle service quality, compliance, and issue resolution.
5-7 years of experience in integrated facility services with exposure to both soft services coordination and technical services support.
Diploma or Bachelor's degree in Facility Management, Engineering Technology, Building Services, Business Administration, or related field; high school diploma with relevant experience may be considered.
Location onsite in Mumbai, MH with standard business hours plus flexibility for early mornings, evenings, on-call availability, and occasional weekends.
Proficiency with CMMS/CAFM systems and solid knowledge of health and safety regulations for facility services.
Experienced in commercial or corporate facility management environments with vendor coordination and compliance governance expertise.
Capable of operating in a fast-paced environment managing multiple concurrent priorities with strong organizational and technical aptitude.
Adept at developing SOPs, managing performance metrics, and implementing continuous improvement initiatives in facility services.