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Tier-1 employer, metro location, generic operations title, and mid-level hiring increase candidate competition.
Shipping container maintenance, IICL standards, and EMR expertise demand industry-specific experience.
Requires shipping EMR, vendor and process experience but no explicit years, so moderate strictness.
Manage daily Equipment Maintenance & Repair (EMR) operations to meet defined KPIs and SLAs.
Lead and maintain key stakeholder relationships including vendors and local depots to ensure service excellence and timely issue resolution.
Drive process improvements, ensure compliance with EMR policies, and deliver performance reports with data-driven insights.
Experience Required: Not explicitly mentioned in the JD.
Strong understanding of Shipping Operations and Container Maintenance & Repair processes including Dry and Reefer containers.
Proficiency in Microsoft Excel and PowerPoint; familiarity with operational systems like Commet, RKEM, GCSS, MERC+ preferred.
Knowledge of EMR policies and industry repair standards (IICL, MCIC, MRIC).
Experienced in managing end-to-end liner operations within shipping or logistics environments.
Analytical and process-oriented with a focus on operational efficiency and compliance control.
Able to engage and manage multiple stakeholders including vendors and internal teams to drive operational excellence.