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Tier-1 brand, metro location, and mid-level experience increase applicant competition despite niche Salesforce specialization.
High due to platform-specific Salesforce, Sales Cloud, and APEX integration expertise required across enterprises.
Explicit 5+ years requirement plus mandatory Salesforce certifications and product-specific expertise enforce strict filtering.
Manage a portfolio of customers specializing in Sales Cloud implementations, addressing technical issues, feature adoption, and foundational architectural health checks.
Provide frontline technical support, deliver education sessions for feature adoption, and collaborate to triage complex issues ensuring long-term customer success.
Lead AI-driven enterprise success strategies using Salesforce Einstein, Agentforce, and AI analytics to optimize customer success programs and deliver executive-level insights.
5+ years hands-on technical experience in solution design and architecture, especially with Salesforce products and platform capabilities.
Strong knowledge of enterprise application integration, process orchestration, AI, analytics, and security best practices.
Mandatory certifications: Salesforce Admin and Sales Cloud Consultant; Advanced Admin and Platform App Builder desired.
Work Experience Required: 5+ years; Notice Period: Not explicitly mentioned in the JD.
Experienced in Sales Cloud features configuration and optimization, including advanced capabilities like Einstein Conversation Insights and Sales Engagement.
Skilled at simplifying complex technical concepts to diverse audiences and managing customer-facing discussions effectively.
Proficient in leveraging AI-generated insights to craft strategic, executive-level recommendations and drive C-level alignment.