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Metro mid-level generalist front-office support role with moderate brand visibility increases competition.
High domain specificity: trade lifecycle and Aladdin expertise needed, limiting cross-industry transferability.
Requires Aladdin/Front Office application experience and timezone flexibility, but no explicit years requirement.
Own Incident Management and drive Service Improvement for Front Office Applications support team.
Prioritize Front Office work and manage critical business application issues including Aladdin and Bloomberg across multiple regions.
Provide Management Information for regional service reviews and participate in Business Continuity and Disaster Recovery activities.
Experience working with Front Office Application support and Incident Management.
Ability to work across 3 different time zones on rotation basis including weekends for critical activities.
Knowledge of key financial applications such as Aladdin, Bloomberg, and WSO.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing front office financial applications and trade lifecycle issue resolution.
Capable of coordinating with both business users and vendors (Aladdin ASM, BlackRock) for issue resolution and service improvements.
Comfortable working in a global, multi-time zone environment supporting business critical applications.