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Common mid-level title and metro location offset by niche ServiceNow skill, producing moderate competition.
High—requires ServiceNow certifications and module-specific experience, limiting transferability across domains.
Requires certified 3–5 years ServiceNow experience, integrations, scripting, and module expertise, so strict filters.
Design, develop, implement, and maintain ServiceNow solutions across multiple modules (ITSM, HR, ITOM, ITAM, etc.) including custom applications, workflows, scripts, and integrations.
Collaborate with cross-functional teams to translate business requirements into technical designs and manage ServiceNow upgrades and system administration tasks.
Support and troubleshoot ServiceNow incidents and optimize reporting, while managing Agile release processes and mentoring junior team members.
3-5 years of certified ServiceNow application development and administration experience covering all relevant modules.
Experience with ServiceNow integrations, including REST API knowledge for building integrations.
Strong scripting abilities, knowledge of ServiceNow best practices, and hands-on experience with catalogues, business rules, workflows, ACLs, and flow designer.
Excellent written and verbal communication skills to understand and translate business requirements.
Experienced in managing end-to-end ServiceNow platform development and administration within complex IT environments.
Operates effectively in cross-functional teams with stakeholders across infrastructure, security, business, and vendors.
Demonstrated ability to apply Agile methodologies for release management and accountability in ongoing platform optimization and mentorship roles.