Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Well-known employer, metro location, mid-level generalist hospitality role and broad skillset drive high competition.
Strong hospitality and facilities experience preferred, moderately limiting cross-industry transferability.
Requires 2+ years hospitality experience and strong customer-service skills, making selection moderately strict.
Serve as the single point of contact for daily workspace needs and guest interactions on assigned office floors.
Drive consistent delivery of workspace services, ensuring high-quality customer experience and addressing service requests within SLA/KPI.
Engage actively with client business units and occupants to handle workspace issues, feedback, and improvements, including coordinating with service partners.
Minimum 2+ years of experience in hospitality sectors such as hotels, aviation, or coworking spaces.
Flexibility to work across all shifts (morning, afternoon, night) as per business needs.
Strong verbal and written communication skills with ability to manage customer relationships proactively.
Work Experience Required: 2+ years in hospitality-related roles.
Has deep understanding of workspace dynamics and surrounding areas, with ability to counsel on space needs and reset spaces on the fly.
Demonstrates strong client focus with experience managing multiple complex operational matters and conflict resolution.
Comfortable working in a fast-paced environment, able to lead and train teams, and foster collaborative relationships at multiple organizational levels.