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Tier-1 brand, mid-level generalist production support role in Pune with common skillset increases applicant competition.
Core application support skills are transferable, but FX-domain specifics raise moderate industry specificity.
Explicit 4–6 years requirement plus mandatory scripting, SQL and Unix skills creates moderate shortlisting rigidity.
Provide technical and business support for FX Derivatives & Risk applications, ensuring stability, quality, and functionality in daily operations.
Perform risk reconciliations, monitor applications continuously, manage incidents, and escalate issues per service level agreements.
Lead and coach team members; engage in application enhancements, releases, post-implementation analysis, and support projects aimed at stability, efficiency, and effectiveness.
4-6 years experience in an Application Support role.
Experience with scripting languages (bash/Python), SQL, Unix/Windows OS, and business application support.
Bachelor’s/University degree or equivalent experience.
Effective communication skills and ability to work under pressure with problem-solving mindset.
Experienced in supporting financial applications with knowledge of FX options and risk concepts (to be taught on the job).
Capable of operating with autonomy, exercising sound judgment, and handling complex technical issues impacting business users.
Skilled in coordinating between traders, IT teams, and vendors; experienced in production support environments with focus on risk and PnL analysis.