Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Mid-level requirement, metro location, and recognizable employer increase competition but role is niche.
Specialized voice-and-accent skills favor BPO/L&D backgrounds but are moderately transferable across corporate training roles.
Explicit five-year minimum, required voice/accent expertise, LMS and US-shift experience demand moderate filtering.
Conduct voice and accent training sessions for new hires and existing employees focusing on pronunciation, intonation, syllable stress, articulation, grammar, and cultural communication.
Coach trainees during pre-process and ongoing training phases with personalized feedback and refresher sessions, including monitoring calls and providing on-floor feedback.
Customize training content and collaborate with Quality and Operations teams for continuous improvement, maintaining records and preparing progress reports for stakeholders.
Minimum 5 years of experience in voice and accent training, preferably in BPO or corporate environment.
Excellent command of spoken and written English with strong knowledge of American or neutral accent.
Experience in training delivery, curriculum development, coaching, and using LMS, MS Office, and remote training platforms.
Flexibility to work US shift timings and adaptability to changing schedules.
Experienced in training international customers with a focus on B2B operational workflows and voice/accent neutralization techniques.
Able to customize training content and work collaboratively with quality and operations teams to drive continuous improvement.
Proven ability to motivate and coach trainees across skill levels, including managing action plans for low-performing participants.