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Mid-level, generalist S2P process role in a metro with a known global employer increases competition.
S2P and AP process skills transfer across industries but require domain-specific P2P and AP experience.
Explicit 3–5 years requirement, mandatory AP/P2P domain experience and SAP knowledge make shortlisting strict.
Lead End-to-End (E2E) Source-to-Pay (S2P) transformation and automation programs globally focusing on AP Helpdesk.
Own and harmonize AP Helpdesk services within KONE Business Services aligning with Global Process Owners and business functions.
Define, document, deploy, and monitor KONE Way process standards and operating models to ensure compliance and continuous improvement.
3-5 years of international business experience, preferably in helpdesk operations and Purchase-to-Pay (P2P) domain.
Solid knowledge of accounts payable process and P2P, including SAP ERP and related P2P solutions.
Experience with process documentation, KPI definitions, and transformation program management in a global/matrix environment.
Work Experience Required: 3-5 years international business experience as per JD; Notice Period: Not explicitly mentioned in the JD.
Experience driving global business process transformation and harmonization initiatives with a strong execution and change management mindset.
Demonstrated ability to engage multiple stakeholders in matrix organizations and influence cross-functional teams.
Strong analytical skills with root cause analysis focus and capability to identify and drive process improvements and standardization efforts.