Application Support Engineer
Zensar Technologies (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 5–11 LPA
Posted on 7 Sept
Reach people at Zensar Technologies
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Zensar Technologies you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide L2/L3 production support, incident management, troubleshooting, and maintenance for MEAN/MERN stack applications.
- Analyze and resolve production incidents within SLAs, performing root cause analysis for recurring issues.
- Coordinate with development teams for code fixes, support production releases and monitor application health and performance.
Minimum Requirements
- Hands-on experience supporting enterprise web applications with MongoDB, Express.js, Angular or React, and Node.js.
- Strong troubleshooting, debugging, and SQL/database skills.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to participate in on-call and support rotation activities.
Ideal Candidate Profile
- Experienced in MEAN/MERN stack production support environments involving multiple stakeholders: business users, developers, infrastructure, and vendors.
- Skilled in incident and problem management with ownership of incident resolution and root cause analysis.
- Comfortable operating within SLA-driven, high-availability enterprise applications requiring coordination across teams.