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Medium due to metro location and popular PM title, balanced by niche CPaaS requirement and seniority.
High because CPaaS/CCaaS and contact-center product experience is domain-specific and less transferable.
High due to explicit years, required CPaaS/CCaaS product experience and technical API/monetization expertise.
Own and drive the product vision, strategy, and roadmap for Verified communications solutions portfolio aligned with company goals.
Deliver high-quality products on time to meet business revenue targets in the enterprise communications domain.
Lead cross-functional collaboration and act as voice of the customer to continuously improve product offerings and market fit.
8-10 years total work experience with at least 5-7 years in product management.
Experience in CPaaS, CCaaS, or UCaaS ecosystems, or contact centre management solutions for business; mobile consumer app experience is a plus.
Strong technical knowledge of APIs, workflow management, and pricing/monetization strategies.
Work Experience Required: 8-10 years overall, 5-7 years in product management.
Demonstrated ability to influence multiple cross-functional teams including sales and customer success without formal authority.
Experienced in building and scaling communication product lines with measurable business impact (10-100 growth phase).
Strategic and data-driven decision maker with strong analytical skills and a focus on user experience for business and consumer segments.