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Mid-level fullstack role at a known multinational, metro location and broad skillset drive high competition.
Conversational AI and contact-center experience favors similar domains, reducing cross-industry transferability.
Specific 3+ years requirement and mandatory Node/Vue/Cloud/Docker skills increase shortlisting strictness.
Design, develop, and modify Middleware and Front-End applications, including GUI design and coding, ensuring secure and scalable Virtual Assistant solutions.
Provide incident and problem management as escalation point for Level 1 and Level 2 support, troubleshooting to identify root causes.
Collaborate with network teams and other stakeholders to configure DNS, load balancers, and integrate with large language models using REST APIs and WebSockets.
Minimum 3 years of IT experience and 3+ years of professional software development experience.
Bachelor's Degree in Engineering, MCA, or MSc required.
Proficient in Node.js, Vue.js, Socket.IO, Docker, Typescript, Git, Jenkins/GitHub CI/CD.
Experience with AWS/Azure technologies including ECS, Fargate, RDS, Postgres, CloudFormation, S3, CloudFront; familiarity with network infrastructure including Firewalls, DNS, F5 Load Balancers.
Experienced in delivering conversational AI and Virtual Assistant projects integrating with large language models and cloud infrastructure.
Able to handle complex incident and problem management, working across teams and vendors to ensure platform health and performance.
Comfortable working in Agile project delivery environments with strong technical documentation and communication skills.