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Strong employer brand plus a generalist operations role yields moderate applicant competition.
Medium: skills transfer across property, hospitality, and facility management but require domain-specific experience.
Medium: explicit 2–3 years preferred plus hospitality qualification and domain experience requirements.
Coordinate and oversee soft services operations at the site including housekeeping, landscaping, pest control, and cleaning services.
Maintain and prepare daily and monthly reports on service activities and staff attendance; manage vendor meetings and quality standards.
Assist senior management with projects, mentor vendor staff, ensure customer queries are resolved, and implement procedural improvements for cost-effective service delivery.
Degree or Diploma in hotel management or hospitality.
2-3 years of relevant work experience preferred in soft services or facility management.
Effective communication skills and customer-oriented service outlook mandatory.
Job location is on-site in Ludhiana, Punjab.
Experienced in hands-on coordination of housekeeping and soft facility services with vendor management responsibilities.
Capable of maintaining operational standards through regular inspections, reporting, and staff mentoring.
Able to handle customer service issues proactively and support procedural enhancements to improve service delivery efficiency.