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Tier-1 brand, metro location, and a generalist facilities role increase candidate competition significantly.
Facilities management skills are transferable across sectors but require client/vendor-specific experience, causing moderate sensitivity.
Domain experience and vendor-management expectations mean moderate filtering despite no explicit years.
Manage day-to-day soft services operations onsite including housekeeping, pest control, landscaping, vendor management, and events management to meet SLAs and KPIs.
Conduct regular site inspections, ensure compliance with health, safety, and environmental standards, and oversee cost control and budgeting for soft services.
Liaise with clients, vendors, and internal teams to handle service delivery, complaints, contract compliance, and continuous service improvement.
Experience Required: Prior experience in facilities management, property management, hospitality, or related fields (exact years not specified).
Must have knowledge of local occupational health and safety requirements, vendor management, and property systems.
Must be willing to work onsite in Bengaluru, KA with the ability to work multiple shifts and 48-hour scheduled weekly hours.
Proficiency in MS Office; familiarity with CAFM systems is desirable but not mandatory.
Experienced in managing multiple vendors and priorities in a facilities management or related environment with a focus on operational excellence and compliance.
Demonstrates strong client engagement skills, capable of resolving user complaints and maintaining high customer satisfaction under SLA.
Able to handle financial oversight related to budgeting, invoice review, and cost control for soft services within a corporate or integrated facilities management setting.