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Tier-1 brand, common ops title, metro location, and generalist skills increase candidate density.
Requires banking GL reconciliation, settlements, and compliance knowledge, so cross-industry transferability is low.
Explicit 2–4 year requirement, GL reconciliation skills, and degree create moderate hiring filters.
Provide operations support focused on General Ledger reconciliation, validation of credit card settlements, and issue resolution to ensure seamless daily operations.
Supervise escalated issues and communicate with management on productivity, quality, and financial entry approvals.
Support process improvements including Lean projects and adherence to compliance policies protecting Citi and clients.
2-4 years of relevant operations support experience.
Bachelor’s degree or equivalent experience.
Proficiency in Microsoft Office.
Ability to work unsupervised, apply problem solving, and work occasional weekends for COB testing.
Experienced with General Ledger reconciliation, research, and investigation processes across multiple applications.
Capable of supervising team activities, conducting trainings, and improving operational efficiency.
Analytical thinker with strong communication skills and ability to manage compliance risks and operational escalations.