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Common mid-level HR-operations role in metro with 4-5 years increases candidate competition.
Transferable HR skills but Workday and global HRSS experience increase fit specificity.
Mandatory 4-5 years plus Workday, HRSS and multi-country experience raises shortlisting strictness.
Manage employee lifecycle transactions and contingent worker data in Workday for regions including APAC, MEA, and India, ensuring accuracy, timeliness, and compliance.
Act as escalation point for HR managers, collaborate with HR and business leaders, and support payroll reconciliation and statutory compliance.
Drive continuous improvement by identifying process enhancements, supporting Workday testing and mass data uploads, and participating in HR Shared Services projects.
Bachelor’s degree in human resources or relevant field.
4-5 years progressive experience in Human Resources, preferably in a Shared Services environment.
Experience with HR systems, preferably Workday, and familiarity with a ticketing system like ServiceNow.
Proficient with Microsoft Office, especially intermediate Excel skills (pivot tables, vlookups).
Experienced in managing HR operations across multiple countries within APAC, MEA, and India in complex enterprises.
Operates with strong process acumen, problem-solving skills, and customer service orientation in an HR Shared Services model.
Comfortable handling escalations, working collaboratively with stakeholders, and participating in system testing and process improvement initiatives.