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Tier-1 brand, metro location, mid-level DevOps title, and generalist Azure skills drive high competition.
Azure DevOps operational skills are broadly transferable across industries and cloud projects.
Explicit 3-5 years requirement and mandatory Azure DevOps skills create moderate strictness in shortlisting.
Own triaging and resolution of high priority incident tickets (P2 and P3) within defined SLAs, including documentation of root causes and incident logs.
Fulfill software/hardware/network service requests and monitor SLA timelines across incident lifecycles, escalating issues and participating in service review meetings.
Create, present, and execute change requests related to incidents, supporting root cause analysis and developing mitigation plans to reduce repeat incidents.
3-5 years of experience in Azure DevOps Operations.
Mandatory skill: Azure DevOps Operations.
Location: Hyderabad, Telangana.
Work Experience Required: 3-5 years.
Experienced in incident management and service request fulfillment in Azure DevOps environment, comfortable handling priority incidents with operational accountability.
Demonstrates ability to analyze incident trends and contribute to continuous service improvement and mitigation strategies.
Capable of managing change request processes including preparation, approval presentation, execution, and documentation, ensuring compliance with guidelines and quality standards.