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Mid-level, generalist MSP systems role with common cloud and virtualization skills in a metro increases applicant competition.
Infrastructure and cloud skills transfer across industries but require domain expertise, so moderate sensitivity.
Explicit 5+ years plus mandatory expert cloud, virtualization, networking, and backup tool requirements make screening strict.
Lead and execute complex infrastructure projects including server migrations, Microsoft 365/Azure migrations, and network overhauls.
Serve as tier 3 escalation point resolving critical technical issues such as server crashes, networking, and security breaches.
Maintain and optimize client environments to achieve 99.9% uptime, enforce security standards, and maintain detailed technical documentation.
5+ years of experience in Systems Administration or Engineering, MSP experience highly preferred.
Expert-level knowledge of Microsoft 365 (Exchange Online, SharePoint, Intune) and Azure (VMs, VNETs, Azure AD/Entra ID).
Proficient with VMware ESXi or Microsoft Hyper-V virtualization platforms.
Strong networking knowledge including TCP/IP, DNS, DHCP, VLANs, VPNs, and experience configuring business-class firewalls (Fortinet, SonicWall, Cisco Meraki).
Experienced in managing multiple client environments and switching between diverse technical stacks and client cultures.
Demonstrates ownership with accountability for final technical resolutions and strategic consulting capabilities.
Skilled at translating complex technical concepts into business-focused language for client stakeholders.