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Tier-1 brand, generalist delivery role in metro attracts many qualified candidates.
Requires telecom-specific digital transformation and order-management experience, limiting cross-industry transferability.
Explicit >10 years, telecom transformation domain requirements and mandatory technical skills make screening stringent.
Own overall technical digital transformation program implementation at client site.
Lead and oversee multiple project teams to achieve program goals, including process improvement and automation initiatives.
Manage budget, stakeholder communication, quality control, and ensure timely delivery of transformation projects involving AI/GenAI, RPA, and customer experience tools.
10+ years experience, including 5+ years in senior/program management roles.
Experience in digital transformation for Telecom order management and front office processes.
Mandatory skills: AI, ML, Ops, Infrastructure expertise.
Work location: Hyderabad, Telangana (implied but not explicitly stated for onsite).
Strong program management and change management expertise in telecom digital transformation domain.
Experience collaborating with cross-functional teams and managing large-scale tech implementations involving automation and AI.
Familiarity with platform architectures and products like Genesys, SFDC, ServiceNow is advantageous.