Branch Operations Manager| Gobichettipalayam
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 4–8 LPA
Posted on 5 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage daily branch operations including cash handling, clearing, account opening, and service requests.
- Ensure adherence to KYC/AML, RBI, and audit compliance standards.
- Collaborate with sales and service teams to improve customer experience and implement root-cause fixes based on service metrics.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; banking certifications preferred (JAIIB/CAIIB).
- Mandatory compliance with KYC/AML, RBI, and audit norms knowledge.
- Work Experience Required: 3 to 9 years in branch operations.
Ideal Candidate Profile
- Experienced in daily operational controls including cash, vault, ATM, locker, and reconciliation processes.
- Skilled in preparing for audits, maintaining records, and resolving audit observations promptly.
- Able to train frontline staff on process and compliance updates and drive cross-selling of banking products including digital banking activation.