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Mid-level recruiter title is common but niche voice-process experience reduces applicant pool.
Core recruiting skills transferable, but mandatory voice-process hiring experience increases domain specificity.
Explicit 3–5 years plus mandatory 1–2 years voice-process experience creates strict filtering.
Own full-cycle recruiting for site hourly employees including requisition processing, job postings, interviewing, evaluating candidates, and onboarding.
Manage all background checks and drug tests for new hires and represent the organization at recruitment events like job fairs.
Support day-to-day HR functions for the site such as performance management, compliance, record retention, and assist in monthly HR metrics presentations.
3-5 years recruitment experience with at least 1-2 years specifically in international voice process hiring.
Bachelor’s degree preferred.
Proficiency in Microsoft Office, HRIS systems, and relevant office equipment.
Excellent communication skills and basic knowledge of HR functional areas including recruiting/staffing, policy administration, and benefits/payroll administration.
Experienced in managing end-to-end recruitment in a dynamic production or contact center environment, specifically involving international voice processes.
Capable of handling multiple priorities and projects independently with strong judgment and confidentiality.
Skilled at influencing and maintaining relationships across diverse and global workforces including specialized hiring in healthcare and language support domains.