Technical Lead – Veeva CRM
WinWire (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 22–35 LPA
Posted on 5 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead configuration, implementation, and support of Veeva CRM (Call Reporting, Account Management, Events, Scheduling) and Veeva Align (roster planning, territory alignments, field force hierarchy) modules for pharmaceutical clients.
- Own module-level delivery including system configurations, integrations (Salesforce Service Cloud, Veeva Vault, MDM, reporting tools), UAT support, defect resolution, and deployment ensuring compliance with GxP and 21 CFR Part 11.
- Collaborate with onsite stakeholders and offshore teams to gather requirements, translate to technical solutions, conduct code/configuration reviews, maintain documentation, and contribute to reusable assets and knowledge management.
Minimum Requirements
- 8+ years hands-on experience in Veeva CRM configuration and support.
- 5+ years experience in Veeva Align including roster and territory setup and alignment execution.
- 3+ years experience with Salesforce platform and CRM/SFA data models.
- 4+ years experience with integration frameworks and data flow across systems.
Ideal Candidate Profile
- Experienced with leading module-level delivery in a global offshore-onsite model for pharmaceutical life sciences commercial operations.
- Technically proficient in Veeva CRM and Veeva Align configurations with strong understanding of compliance requirements (GxP, 21 CFR Part 11).
- Capable of managing integration efforts between Veeva and other systems within a regulated environment, and mentoring junior team members.