Customer Success Manager
Revspot (company site, opens in a new tab)2–5 yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted on 4 Sept
Reach people at Revspot
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Revspot you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own client onboarding, communication, and ongoing account management to drive client satisfaction, retention, and account growth.
- Translate client objectives into clear execution plans and track campaign performance against agreed metrics such as leads, conversions, and revenue.
- Coordinate across internal teams and conduct performance reviews to share actionable insights and identify risks early for resolution.
Minimum Requirements
- 2–5 years of experience in customer success, account management, consulting, or client servicing.
- Experience working with business performance metrics and data to track campaign performance.
- Mandatory skills: strong communication, stakeholder management, and problem-solving ability.
- Preferred domain experience includes real estate, digital marketing, SaaS, or revenue-focused roles, but not strictly mandatory.
Ideal Candidate Profile
- Demonstrates high ownership with accountability for client outcomes and ability to independently manage multiple accounts.
- Has commercial thinking with focus on measurable business outcomes and growth through upselling and account expansion.
- Comfortable working in fast-paced, ambiguous environments with strong stakeholder coordination and handling demanding client conversations.