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Mid-level, generalist operations role in Bangalore increases candidate competition despite smaller non-profit brand.
Role needs BFSI operations experience and sector familiarity, limiting cross-industry transferability.
Requires specific 3-4 years BFSI operations experience and a management qualification, making filters stringent.
Support daily operations and manage member relationship functions including CRM database maintenance and onboarding documentation.
Assist in project management of events and oversee publication of ecosystem updates across communication channels.
Prepare operational reports, dashboards, and assist in issue resolution to maintain client satisfaction and adherence to operational policies.
3-4 years experience in operations and/or customer relationship management within the BFSI sector.
Management degree with specialization in finance or equivalent.
Proficiency or experience with Google Suite and Zoho Suite applications preferred.
Location: Bengaluru; Work Experience Required: 3-4 years specifically in BFSI operations or CRM management.
Experienced in BFSI sector operations with a focus on customer/member relationship management.
Comfortable working in a start-up environment with ambiguous and evolving processes.
Able to handle detail-oriented operational tasks and maintain SLAs for reporting and communication.