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Mid-level, common branch-ops role with broad requirements at a regional bank, yielding moderate competition.
Requires banking-specific KYC, RBI and branch operations expertise, limiting cross-industry transferability.
Explicit 3–9 years branch-ops experience requirement and regulated banking compliance make shortlisting stringent.
Own daily branch operations covering cash handling, clearing, account opening, service requests, and audit compliance.
Manage operational controls like cash, vault, ATM, locker, end-of-day reconciliation, and inventory management for customer deliverables and gold loan packets.
Drive compliance with KYC/AML, RBI regulations, conduct audit preparations, track service metrics, implement corrective actions, and support frontline training.
3 to 9 years of branch operations experience.
Graduate degree required.
Banking certifications preferred; JAIIB/CAIIB preferred.
Work Experience Required: 3 to 9 years (branch operations).
Experienced in banking branch operational controls and compliance adherence.
Capable of coordinating between operations and sales/service teams to enhance customer experience and cross-sell banking products.
Detail-oriented with ability to handle audit preparations, documentation quality, and timely resolution of issues.