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Popular mid-level Product Manager title, 3–4 year band, and broad skill requirements raise competition.
Requires software product and implementation experience, limiting transferability from non-IT industries.
Explicit 4+ years and required product, implementation, and documentation experience makes screening moderately strict.
Conduct product demonstrations and deliver detailed functional and technical training for customers, internal teams, and engineering teams.
Manage customer issues, enhancement requests, feature requests, and escalated support tickets, coordinating with cross-functional teams to clarify requirements and define resolution paths.
Prepare professional documentation including SRS, BRD, FRD, user stories, acceptance criteria, release notes, user guides, and various process and integration diagrams.
Minimum 4 years of total professional work experience.
3–4 years relevant experience in Product Management, Product Operations, Customer Success, Business Analysis, Software Implementation, Solution Consulting, Technical Account Management, or Technical Documentation.
On-site work requirement at STPI Building B Block Ground Floor, Srinagar.
Candidates must be from IT or software backgrounds; non-IT or non-software backgrounds not eligible.
Mid-level professional with experience in product management or closely related roles involving customer support and technical documentation.
Comfortable coordinating among multiple teams including Customer Support, Development, QA, Operations, and Management to resolve issues and manage product lifecycle activities.
Experienced in conducting software demonstrations, customer onboarding, training, release coordination, and change-request management.