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Mid-level, common collections manager role with recognizable Tata brand but non-metro location yields medium competition.
Collections and SARFESI-focused responsibilities are industry-specific, so high background sensitivity.
No explicit years but requires domain-specific SARFESI/collections/legal expertise, so medium strictness.
Responsible for managing collections in the assigned area, achieving targets related to resolution, flows, credit cost, and roll rates.
Own the control and reduction of NPA within budget and increase fee income by developing vendor payout control initiatives.
Oversee field operations including asset verification, legal processes, delinquency tracking, customer issue resolution, and adherence to SLAs and legal guidelines.
Graduate or Post Graduate degree in any discipline.
Experience Required: Not explicitly mentioned in the JD.
Must have knowledge of SARFESI / Section 9 legal processes related to asset possession.
Location: Kottayam (implied by job title).
Experienced in retail finance collections, specifically in the two-wheeler loans segment or similar lending products.
Capable of handling field operations, vendor management, and legal representation in collection matters.
Able to manage multiple stakeholders including customers, legal authorities, and collection agencies to ensure timely and compliant recovery.