Branch Operations Manager| Pallavur
CSB Bank Limited (company site, opens in a new tab)3–9 yrsKeralaOn-siteDirect career pageEst. 4–9 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own overall branch operations including sales goal attainment and service quality.
- Manage customer service standards to minimize complaints and escalations.
- Ensure compliance adherence, smooth branch operations, and upkeep of physical and IT infrastructure.
Minimum Requirements
- 3 to 9 years of work experience.
- Graduate degree in any specialization.
- Experience in branch operations or similar managerial role: Not explicitly mentioned in the JD.
- No notice period or location constraints mentioned explicitly.
Ideal Candidate Profile
- Experienced in managing end-to-end branch operations with focus on sales and customer engagement.
- Able to enforce compliance and maintain operational standards consistently.
- Capable of maximizing revenue through cross-selling and upselling within branch environment.