Branch Operations Manager| Kadampanad
CSB Bank Limited (company site, opens in a new tab)3–9 yrsKeralaOn-siteDirect career pageEst. 4–8 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own overall branch operations including meeting sales targets and delivering excellent customer service.
- Manage customer service standards to minimize complaints and escalate issues appropriately.
- Ensure compliance, operational smoothness, and upkeep of branch physical and IT infrastructure.
Minimum Requirements
- 3 to 9 years of work experience.
- Graduate degree in any specialization.
- Experience in managing branch operations and customer service.
- Not explicitly mentioned: Notice period or specific technical skills.
Ideal Candidate Profile
- Experienced in sales goal attainment and revenue maximizations through cross-selling and upselling.
- Capable of maintaining high compliance and operational standards in a branch environment.
- Able to oversee customer engagement and complaint resolution effectively.