Branch Operations Manager| North-West Delhi
CSB Bank Limited (company site, opens in a new tab)3–9 yrsDelhi NCROn-siteDirect career pageEst. 4–9 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Accountable for overall branch operations including attainment of sales goals and ensuring excellent customer service.
- Responsible for minimizing customer complaints and escalations by maintaining service standards.
- Ensure compliance adherence and upkeep of physical and IT infrastructure at the branch.
Minimum Requirements
- 3 to 9 years of work experience in branch operations or similar role.
- Graduate degree in any specialization.
- Not explicitly mentioned: Notice period or location-specific constraints.
- Not explicitly mentioned: Mandatory technical skills beyond standard branch operations.
Ideal Candidate Profile
- Experience managing branch-level operations with a focus on both sales and customer service.
- Strong operational oversight including compliance and infrastructure management.
- Comfortable working in a dynamic environment requiring both revenue and service excellence.