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Tier-1 brand, mid-level generalist title, metro location, and 3+ years increases candidate competition.
ServiceNow platform specialization and required certifications create strong domain bias and limited transferability.
Requires 3+ years, ServiceNow certifications, and specific integration scripting skills, making filters strict.
Build, test, and maintain an enterprise-wide ServiceNow service management platform including integration with existing company platforms.
Analyze business challenges to recommend solutions prioritizing out-of-the-box functionality over customization, balancing platform risk.
Develop, configure, and enhance ServiceNow workflows, scripts, integrations, and administration; provide Tier 2 support and develop best practices and standards.
Minimum 3 years of applied software engineering experience with formal training or certification.
Hands-on experience in ServiceNow development, configuration, administration, and integrations including REST web services and MID Servers.
Certified ServiceNow Developer qualification mandatory.
Experience using enterprise-authorized AI-assisted software development tools with ability to validate outputs for correctness, security, and performance.
Strong understanding of ServiceNow platform, configuration best practices, and ability to manage the balance between configuration and customization to mitigate platform risks.
Experience working with enterprise-scale ServiceNow environments integrating multiple platforms and applying ITSM/ITOM/ITBM modules is favorable.
Capability to leverage AI-assisted development tools responsibly within secure and resilient engineering workflows.