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Mid-level generalist delivery role, metro location, and common experience band increase candidate competition.
Service delivery and client management skills transfer easily across industries.
Mandatory MBA and explicit 4+ years requirement tightens candidate eligibility.
Oversee client service operations and manage customer relationships to ensure successful delivery of sales commitments.
Coordinate with internal teams to meet department and organizational goals while maintaining quality standards and timelines.
Prepare reports and documentation, support managers and team members, and ensure compliance with company policies and procedures.
4+ years of professional experience in a relevant role.
Master of Business Administration degree.
Strong experience in relevant skills for service delivery and operations management.
Location requirement: Mohali.
Experienced in handling service delivery with a proven track record of meeting operational targets and quality standards.
Capable of coordinating across technical and non-technical stakeholders effectively.
Comfortable working in a structured environment with adherence to compliance and company policies.