Service Delivery Manager
HTIS Telecom4–7 yrsChandigarhOn-siteDirect career pageEst. 6–12 LPA
Posted on 4 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee client service operations and manage customer relationships to ensure successful delivery of sales commitments.
- Coordinate with internal teams to meet department and organizational goals while maintaining quality standards and timelines.
- Prepare reports and documentation, support managers and team members, and ensure compliance with company policies and procedures.
Minimum Requirements
- 4+ years of professional experience in a relevant role.
- Master of Business Administration degree.
- Strong experience in relevant skills for service delivery and operations management.
- Location requirement: Mohali.
Ideal Candidate Profile
- Experienced in handling service delivery with a proven track record of meeting operational targets and quality standards.
- Capable of coordinating across technical and non-technical stakeholders effectively.
- Comfortable working in a structured environment with adherence to compliance and company policies.