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Metro location and known employer with entry-level generalist HR role create moderate candidate competition.
Benefits administration is moderately transferable across industries but requires payroll and policy familiarity.
Entry-level role with preferred experience and provided training implies low shortlisting strictness.
Serve as Tier-1 support for benefits-related inquiries and routine case management across assigned countries or populations.
Support benefits administration activities including enrollments, changes, terminations, vendor coordination, and payroll updates.
Perform reconciliation tasks (census, eligibility, pension contributions, invoices, premiums) to ensure accuracy of records and payments, escalating complex issues as needed.
High School Degree or associate’s degree required.
Entry-level position; prior experience in customer service, shared services, HR operations, benefits administration, payroll support, or administrative work preferred.
Fluency in English (read, write, speak, understand) mandatory.
Work Experience Required: Entry-level; prior relevant experience preferred
Detail-oriented individual comfortable handling data reconciliation and reviewing reports for discrepancies.
Capable of managing multiple tasks in a service center environment following structured processes and escalation paths.
Able to communicate clearly with internal and external stakeholders across regions and maintain confidentiality.