Asst Manager - Learning & Development
Radisson Hotel Group (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 5–9 LPA
Posted on 4 Sept
Reach people at Radisson Hotel Group
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Radisson Hotel Group you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Develop and implement talent development and training strategies aligned with hotel business objectives to enhance service quality and employee performance.
- Analyze guest feedback and collaborate with department heads to maintain high guest satisfaction and uphold brand service standards.
- Conduct comprehensive induction, behavioral, soft skills, and compliance training programs to maximize employee engagement and operational effectiveness.
Minimum Requirements
- Minimum three years of progressive managerial experience in hotel operations or functional roles.
- Experience required in training and development within the hotel industry to manage brand standards and learning interventions.
- Bachelor's degree preferred; certification in related field is required.
- Work Experience Required: Minimum three years progressive managerial experience in hotel operations/functional area.
Ideal Candidate Profile
- Experience collaborating closely with hotel department heads and trainers to integrate learning with operational performance metrics.
- Strong background in conducting diverse training sessions including guest service, soft skills, and compliance to maintain brand standards.
- Demonstrated ability to analyze guest feedback and implement targeted learning strategies that improve NPS, QPR, and employee engagement scores.