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Strong brand, common operations title, and mid-level experience increase candidate competition.
Moderately transferable; logistics operations skills apply across supply-chain and distribution but remain domain-specific.
Explicit 2–5 years logistics operations experience plus domain-specific skills make shortlisting moderately strict.
Manage and lead end-to-end operational activities across assigned Non Metro Branches, Business Development Offices (BDOs), or Service Centres including inbound/outbound shipment processing, pickup and delivery coordination, and manpower deployment.
Ensure compliance with operational timelines, safety standards, Standard Operating Procedures, and service commitments while maintaining operational governance and productivity.
Serve as primary operational contact during shifts, driving continuous improvement initiatives and collaborating with internal teams to support seamless service delivery and business continuity.
Graduate degree in any discipline from a recognized university.
2–5 years of relevant experience in courier, express logistics, transportation, warehousing, distribution or supply chain operations with end-to-end Service Centre operations exposure.
Experience in leading frontline operational teams and managing shift operations including shipment processing, scanning, sorting, reconciliation, dispatch and customer service.
Work Experience Required: 2–5 years relevant; Notice Period: Not explicitly mentioned in the JD.
Proven operational leader capable of managing multi-faceted service centre activities ensuring SLA adherence and workforce optimisation.
Experienced in hands-on shipment processing and operational systems use including scanners and reporting tools.
Able to maintain discipline, safety compliance, and operational governance while driving process improvements and coordinating cross-functional teams.